Subscribers enjoy free, unlimited exchanges of subscription tickets for season concerts within the same season.*

Non-subscribers can exchange tickets for a $5 fee.

In the event you would like to upgrade your seats, you will be charged the difference between your original and your new tickets. No refunds are available if you choose to exchange your ticket for a lower-priced seat.

Ticket exchange or donation requests are accepted up 90 minutes prior to concert time. Unfortunately, we cannot honor requests received after the concert begins.

If you have difficulty regarding the file attachment please email it to

Your Name (required)

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Returning ticket(s) for:

Exchanging from:


We will find the same or similar seats for your price level and location. If none are available, the Box Office will contact you with options.


Please attach an image of your torn concert ticket(s) here: