H+H Health + Safety Guidelines

The Handel and Haydn Society is deeply committed to the health and safety of our audience members, staff, and musicians. All musicians and staff are vaccinated, and we will follow all C.D.C., state, and venue guidelines. Please check back to this page of our website often – we will post updates throughout the season, as they occur. We will offer flexible ticketing policies, should you have any health issues or concerns. If you have any questions, please feel free to call our Box Office to discuss them, at 617.266.3605; Mon – Fri, 9 AM – 5 PM.


FOR PERFORMANCES AT SYMPHONY HALL

  • When To Stay Home
    • Please stay home if:
      • You are sick or have COVID-19 symptoms (such as fever, a sore throat, chills, cough, shortness of breath, congestion, nausea, or vomiting).
      • You’re unvaccinated and have been in close contact with an individual diagnosed with COVID-19 or exhibiting COVID-19 symptoms within the past 14 days.
      • You have been directed to self-isolate or quarantine by a health care provider or public health official. Please follow CDC guidelines and any relevant state travel guidelines.
      • You’re awaiting the results of a COVID-19 test.
  • Proof of Vaccination
    • Effective January 15, in accordance with the City of Boston’s vaccine requirement, visitors aged 12 and older must present proof of full vaccination* each time they enter Symphony Hall. The required dose must be received at least two weeks before your concert date to be allowed entrance.
    • Starting January 15, we are no longer able to accept a negative COVID-19 test in place of proof of vaccination for visitors aged 12 and older.
    • Options for proof of vaccination include showing a vaccination card, a photo of the card, or a digital vaccine record.
    • Accepted vaccines include those authorized (either fully or for emergency use) by the Food and Drug Administration or the World Health Organization.
    • The vaccination requirement will be phased in over time based on age.
      • Ages 12+: Must show proof of full vaccination (two doses, or one where applicable) by January 15. Beginning January 15, a negative test will no longer be accepted for entry.
      • Ages 5-11: Must show proof of at least one dose of vaccine by March 1 and full vaccination (two doses, or one where applicable) by May 1. Beginning March 1, a negative test will no longer be accepted for entry.
      • Under 5 Years Old: Negative COVID-19 test will be accepted for entry until further notice. (Acceptable tests are either a PCR test taken within the last 72 hours or an antigen test taken within the last 24 hours.)
  • Face Mask Requirement
    • Everyone aged 2 years or older is required to wear a CDC-approved mask during all indoor public events in Symphony Hall, except when actively eating or drinking. Children under 2 years old are not required to wear a mask but will need proof of a negative COVID-19 test to enter the hall.
  • Cleaning Procedures 
    • Symphony Hall has achieved the Global Biorisk Advisory Council® (GBAC) STAR™ accreditation, the gold standard for prepared facilities, indicating that we have implemented the most stringent protocols for cleaning, disinfection, and infectious disease prevention. Learn more at gbac.org.
    • Symphony Hall has also earned the WELL Health-Safety Rating for Facility Operations and Management of the hall. The WELL Health-Safety Rating is an evidence-based, third-party verified rating focusing on operational policies, maintenance protocols, stakeholder engagement, and emergency plans to address a post-COVID-19 environment now and into the future. Visit wellhealthsafety.com for details.
  • Air Quality
    • Air handling systems were evaluated and upgraded as necessary to provide enhanced ventilation and filtration, including filtration with a MERV13 or higher rating on recirculated air systems and bringing in 100% outdoor air at increased rates of ventilation.
  • Hand Sanitizer
    • Hand sanitizer is readily available throughout Symphony Hall.
  • Touchless Ticketing
    • Touchless ticketing will be preferred. Your H+H tickets will be delivered to your mobile phone. Printed tickets will be available upon request.
  • Flexible Exchanges and Credits
    • In recognition of patron preference for flexibility, H+H is offering ticket buyers exchanges or credits up until 24 hours before the start of each performance until further notice.
  • Social Distancing
    • At this time, there will not be any social distancing in the hall. Performances are held at standard capacity.

For performances at NEC's Jordan Hall

These COVID protocols will apply to all visitors. They are consistent with COVID protocols recently announced by other performance arts spaces and theaters in the Greater Boston area.

  • When To Stay Home
    • Please stay home if:
      • You are sick or have COVID-19 symptoms (such as fever, a sore throat, chills, cough, shortness of breath, congestion, nausea, or vomiting).
      • You’re unvaccinated and have been in close contact with an individual diagnosed with COVID-19 or exhibiting COVID-19 symptoms within the past 14 days.
      • You have been directed to self-isolate or quarantine by a health care provider or public health official. Please follow CDC guidelines and any relevant state travel guidelines.
      • You’re awaiting the results of a COVID-19 test.
  • Proof of Vaccination
    • Effective January 15, in accordance with the City of Boston’s vaccine requirement, visitors aged 12 and older must present proof of full vaccination* each time they enter NEC's Jordan Hall. The required dose must be received at least two weeks before your concert date to be allowed entrance.
    • Starting January 15, we are no longer able to accept a negative COVID-19 test in place of proof of vaccination for visitors aged 12 and older.
    • Options for proof of vaccination include showing a vaccination card, a photo of the card, or a digital vaccine record.
    • Accepted vaccines include those authorized (either fully or for emergency use) by the Food and Drug Administration or the World Health Organization.
    • The vaccination requirement will be phased in over time based on age.
      • Ages 12+: Must show proof of full vaccination (two doses, or one where applicable) by January 15. Beginning January 15, a negative test will no longer be accepted for entry.
      • Ages 5-11: Must show proof of at least one dose of vaccine by March 1 and full vaccination (two doses, or one where applicable) by May 1. Beginning March 1, a negative test will no longer be accepted for entry.
      • Under 5 Years Old: Negative COVID-19 test will be accepted for entry until further notice. (Acceptable tests are either a PCR test taken within the last 72 hours or an antigen test taken within the last 24 hours.)
  • Face Mask Requirement
    • Everyone aged 2 years or older is required to wear a CDC-approved mask during all indoor public events in NEC's Jordan Hall. Children under 2 years old are not required to wear a mask but will need proof of a negative COVID-19 test to enter the hall.
  • Social Distancing
    • There will be social distancing in the hall for NEC's Jordan Hall. Performances will be held at 50% of standard seating capacity.
  • Touchless Ticketing
    • Touchless ticketing will be preferred. Your H+H tickets will be delivered to your mobile phone. Printed tickets will be available upon request.
  • Flexible Exchanges and Credits
    • In recognition of patron preference for flexibility, H+H is offering ticket buyers exchanges or credits up until 24 hours before the start of each performance until further notice.

We are monitoring conditions and will continue to update these guidelines as conditions and governmental guidelines warrant.

Concertmaster Aisslinn Nosky
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